Support
How can we help?
Find answers to common questions, manage your subscription, or contact us for support.
Email: support@calminggalaxy.com
Quick help
Frequently asked questions
Subscription, billing & cancellation
Calming Galaxy Premium is a subscription. Billing and cancellations are handled through your app store account.
Premium overview
- • Unlocks the full library, offline downloads, and ad-free listening
- • Plans, pricing, and any free trial are shown in the app
- • Manage or cancel anytime via the App Store or Google Play
Manage or cancel in your app store
- • App Store: Open your Apple subscription settings and select Calming Galaxy
- • Google Play: Open your Google Play subscription settings and select Calming Galaxy
- • Follow the prompts to manage or cancel your plan
Note: Cancelling stops auto-renewal, but Premium stays active until the end of your billing period.
Restore Premium / purchase access
If Premium features aren’t showing, try the steps below:
- • Confirm you’re signed into the same Apple or Google account used to purchase Premium
- • Reopen the app (force close and relaunch)
- • If the app has a “Restore Purchases” button, use it
- • If not, contact support and include your purchase email address
If you still need help, email support@calminggalaxy.com.
Contact support
If you can’t find an answer above, send us a message and we’ll help.